Contact & Track Order
The form on this page reaches the store inbox and a person answers it during working hours. The same form handles tracking, returns, what to wear and the bulk desk. The answer comes back by email, to the address you put in the form, so use one you actually open. The form also asks for your WhatsApp number, which we keep with the enquiry so we can match it to your order.
TRACK AN ORDER
Where is my parcel?
Your order number or the phone number you ordered with is enough on the tracking page.
Orders with a live plant have two tracking numbers. Both are in your confirmation.
Or write to us
THE DESKS
Who handles what
Four desks sit behind the same inbox, and all four answer by email. Name the one you need in the first line of the form and it goes straight there.
Orders and tracking
Your order number or the phone number you ordered with is enough.
Returns
Seven days from delivery, unused, in the box it came in.
Which piece for me
Tell us what you were told to wear. We reply by email with the piece and the price.
Bulk and corporate
Twenty-five boxes and up, one invoice, tiered pricing.